Silver Turtle Designs is a web based business. I fabricate one of a kind jewelry from silver, sterling silver, copper, and brass. The stones that I use are all natural agates, jaspers, quarts and turquoise.
Payments and Tax
You may purchase anything through this store with Paypal. Paypal is a fast, secure way to pay online. You can pay with your credit card even if you don’t have a PayPal account.
Applicable sales tax will be automatically calculated and added to Alabama purchases.
Shipping and Returns
A Flat Rate shipping charge of $10.00 + insurance will be applied to U.S. customers
including Alaska and Hawaii. Orders are shipped USPS Priority Mail in1-3 days following receipt of your payment. Please allow 7-10
days for delivery. If your order arrives damaged, contact the shipper immediately and contact me as well. Keep all packaging for insurance claims.
If you would like me to ship a different way, please contact me before you purchase and I will do everything I can to accomodate your request
I am hopeful that you will enjoy your purchase but if it is not what you hoped it would
be, you may return it within 7 days from the date of receipt. Please contact me and
plan to return the item in its original, unworn condition and in its original packaging
with a copy of the original invoice. Please purchase insurance to ensure reimbursement
to you if the item is lost or damaged during transit.
Once I receive the jewelry, I will authorize a refund of the original purchase price excluding
the shipping costs in the same form of payment as your original transaction.
Hopefully it will not be necessary, but if your piece of jewelry needs repair, the repair is
free during the first 90 days unless there are gemstones that need to be replaced. You
will only pay for the shipping and insurance and the replacement fee for the stones.
For repairs after 90 days, the charges will be based on the time involved and complexity.
Please contact me to discuss the nature of the repair and don't forget to purchase insurance
when shipping something back. I am not responsible for items returned that are lost or
damaged during shipping